CHT Sustainability Report 2023

REPORTING PERIOD: January 1st to December, 31st 2023
(editorial deadline April 30th, 2024)

REPORTING PERIOD: January 1<sup>st</sup> to december 31<sup>st</sup>, 2022 (editorial deadline April 30th, 2024)


Code of Conduct

Providing orientation

Our group-wide ethics and compliance activities ensure that legal regulations and internal company policies are observed. The mandatory application of compliance standards is the basis of responsible corporate governance. To reinforce this approach, the position of Compliance Manager was filled at the end of 2020, reporting directly to the group management. The Compliance Manager’s task is to establish uniform global standards for compliance management and ensure that they are observed.

Our compliance principles are defined in the Code of Conduct of the CHT Group. It describes the conduct we expect from our managers and all employees in their day-to-day work. Responsible and lawful behavior with integrity is of utmost importance for our company’s reputation and the confidence of our business partners and of the wider society. The Code of Conduct is based on internationally accepted standards and applies equally to all companies within the CHT Group. The group management is responsible for its centrally controlled implementation and communication. The Managers worldwide are responsible for ensuring compliance with the Code of Conduct. The primary goal of the Code of Conduct is to prevent violations.

Mandatory awareness training for all CHT Group employees is a key tool for preventing compliance violations.

These are provided in the form of e-learning courses via our HR management software. The type and scope of the training content depends on the employees’ professional field.

We also attach great importance to recognizing possible misconduct at an early stage and taking proactive measures to prevent violations. For this reason, we strongly encourage all employees, business partners and other stakeholders to report potential misconduct.

The following can be reported:

Violations of applicable law

Reporting channels for employees of the CHT Group

Whistleblowers can use various channels to report possible misconduct:

Reporting channel for third parties

All reports are thoroughly analyzed by CHT and processed using a fair procedure. All information is treated with the utmost confidentiality. The rights of whistleblowers and the persons concerned are safeguarded.

Whistleblowers who report potential misconduct to the best of their knowledge and belief are protected. Any form of retaliation against whistleblowers is prohibited.

Details of our reporting channels are available on our website and on the CHT intranet for employees.


Control Self-Assessment

On a regular basis, the group management conducts a Control Self-Assessment (CSA) with all companies of the group. With our Control Self-Assessments, we pursue the following goals:

The next CSA is planned for 2026.

To read our Code of Conduct

Scroll to Top
This site is registered on as a development site. Switch to a production site key to remove this banner.