Society
Corporate and leadership culture
In a world that is changing ever faster, a company’s ability to reflect on and develop its corporate culture and leadership in a strategy-led manner is becoming one of the decisive factors for success. Today, we are creating the culture and leadership style that will keep us competitive and effective tomorrow, for both customers and employees. We see having a strong common culture as a prerequisite for being a meaningful value-oriented company. For us, it is both the starting point and the framework for shaping the leadership style and creating trust among all our employees. CHT therefore consistently pursues the targeted development and implementation of the cultural vision and supports managers and employees in its implementation.
ONE Winning Team
The ONE Winning Team cultural vision is anchored throughout the CHT Group. All employees were able to engage with the new cultural vision in more than 100 workshops worldwide and reflected together on how ONE Winning Team can be lived in their daily work. In the areas COLLABORATE, CREATE, WIN and FOCUS, various measures were identified that support the teams and the organization to develop further in line with the cultural vision.
Several questions in the ONE Voice global employee survey conducted in 2021 also aimed to shed light on the current situation regarding the embedding of ONE Winning Team. The results of both the workshops and the employee survey will be incorporated into the next phase of the culture development process.
Overall, it has been shown that there is a strong team spirit within the CHT Group and a strong sense of community.
Global employee survey
The first global survey of employees in the CHT Group was conducted in 2021. There are plans to conduct another group-wide survey of employees in 2024. In addition to the annual dialog meetings, the employee surveys aim to actively involve CHT Group employees in shaping their working environment.
CHT leadership guidelines
The performance of companies, employees and teams largely depends on leadership. Good leadership is not only a prerequisite for the successful design and realization of corporate goals, but also contributes significantly to employee satisfaction. Our leadership culture is based on CHT’s corporate values (see chapter Our company), from which specific expectations regarding the behavior and role model function of our managers are derived.
Against this background, new “CHT Leadership Guidelines” have been developed and have been communicated worldwide as of March 2020. A total of nine guidelines are intended to convey the importance of good leadership to both managers and employees. They also help to translate the CHT cultural vision of “One Winning Team” into concrete leadership actions and thus provide orientation.
The Leadership Guidelines follow three dimensions: Lead Myself, Lead My Team and Lead Within The Organization. The guidelines include continuous learning and development, the promotion of a collaboration, focus and results orientation.
The guidelines were implemented by means of numerous communication and dialog formats and a targeted link to performance management.
The “LEAD” leadership development program was launched in 2023. This is a three-year program that focuses on three Leadership Guidelines each year. The aim is to integrate the Leadership Guidelines into everyday working life worldwide with a common understanding. The LEAD program supports managers in this implementation and offers the opportunity to exchange ideas with other managers and to learn from and with each other.
